E-commerce is the use of electronic IT to conduct business transactions among buyers, sellers, and trading partners without human intervention. We can categorize E commerce according to the parties involved in the business like B2B, B2C, C2C and C2B.
Cycle Time is the amount of time between a customer placing an order and receiving the goods. E-Commerce can reduce cycle time by eliminating steps in business processes. The steps may be redundant or can be replaced with more efficient technology solutions. The elimination of the steps speeds the overall process and reduces cycle time. E- Commerce reduces the time between the outlay of capital and the receipt of products and services, this is because Internet lets you source globally, verify and validate the information and use the information and guaranteed delivery to reduce cycle time. For example, Dell delivers B2B transactions to reduce cycle time.
Moreover, E-Commerce can also provide employee empowerment by providing employees with greater and easier access to information provided by the employer. E-Commerce allows the decentralization of decision making and authority via empowerment and distributed systems, but simultaneously supports a centralized control.
E-Commerce facilitates customer support by providing a wide range of technological solutions and communication opportunities. Additionally, E-Commerce supports self-help customer service so consumers can answer their own questions, it enables customers to shop or do other transactions 24 hours a day and provides customers with more choices.
Cycle Time is the amount of time between a customer placing an order and receiving the goods. E-Commerce can reduce cycle time by eliminating steps in business processes. The steps may be redundant or can be replaced with more efficient technology solutions. The elimination of the steps speeds the overall process and reduces cycle time. E- Commerce reduces the time between the outlay of capital and the receipt of products and services, this is because Internet lets you source globally, verify and validate the information and use the information and guaranteed delivery to reduce cycle time. For example, Dell delivers B2B transactions to reduce cycle time.
Moreover, E-Commerce can also provide employee empowerment by providing employees with greater and easier access to information provided by the employer. E-Commerce allows the decentralization of decision making and authority via empowerment and distributed systems, but simultaneously supports a centralized control.
E-Commerce facilitates customer support by providing a wide range of technological solutions and communication opportunities. Additionally, E-Commerce supports self-help customer service so consumers can answer their own questions, it enables customers to shop or do other transactions 24 hours a day and provides customers with more choices.
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